Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,644 Reviews)
Rating breakdown 49,644 reviews
5 Stars
36,173
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Very Simple
on March 1, 2025
Posted by: ortiz360
simple, easy to follow step by step directions. Will use again next year too!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great but kind of expensive
on March 1, 2025
Posted by: Adolph57
from WA
Easy to follow instructions. Liked that everything was imported for me.
Did not like the cost.
Did not like the cost.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yay, Adeline!
on March 1, 2025
Posted by: Kath555
from wi
being able to talk to a real person was fantastic. Adeline did a tremendous job!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job
on March 1, 2025
Posted by: tom0424
I was at a loss at correcting my tax return until I called your staff. She did a great job.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax did the job!
on March 1, 2025
Posted by: JHTY
from Utah
Easy and pain free. The $35 processing fee could be a more transparent
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome,and really very easy to use
on March 1, 2025
Posted by: livelive
No I did not engage with any turbo tax experts.But it was relatively easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Last Time Using TurboTax
on March 1, 2025
Posted by: Nick in NY
from United States
The whole experience felt like being repeatedly asked for information that TurboTax already had, I had already uploaded, or that I'd have expected TurboTax to be the one telling me, rather than the other way around. That was the worst 42 minutes of my year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
this is easy
on March 1, 2025
Posted by: sammy242
this was very very very easy to use even for someone like me who find it hard to use computers
Written by a customer while visiting turbotax.intuit.com