Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
always great
on February 4, 2025
Posted by: Lumac1981
love it. Its always so helpful and simple as possible
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 4, 2025
Posted by: sunshine0945
from NV
Would recommend "great every year, They never fail to get the most deductions for me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 4, 2025
Posted by: Mikecrz24
from Beaumont Texas
Awesome experience easy process and always count on TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax was great
on February 4, 2025
Posted by: James03111980
from Brookfield, WI
Easy to use, turbotax knows what they are doing, quick, like 2 hours total to file everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Consistently good program with a few minor bugs
on February 4, 2025
Posted by: SKO99
Generally good. Difficult to get past the initial upsell (Doesn't give an obvious exit button on the initial entry screen). Once you are in the flow, it is not a problem. It is also tricky to get back to where you jumped out if you need to go back and check something. Sometimes you have to push through a number of previous steps to get to the point you really were. I did have one place where it froze up, requiring a bit of a redo. Finally, for some reason, it created new lines for 2024 for two of my businesses, so I had one line for 2023 and one for 2024 for each. All in all, these are minor annoyances. The program does what it does quite well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Service Rate
on February 4, 2025
Posted by: Graceda85
Rate was not what I expected. I did not sign up for premium service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 4, 2025
Posted by: Anonymous
from nc
good place to do taxes. Everyone should use turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
NOT HAPPY WITH FEES!!!
on February 4, 2025
Posted by: CG1923
Keep seeing adds that this site is free!! No it is not!! charged me over $150 to file my return. This is why i switched to a different site years ago. Learned my lesson and will be going back to other site!!!
Written by a customer while visiting turbotax.intuit.com