Turbo Tax has an excellent opening questionnaire that asks every pertinent question to ensure that all tax and finance situations are covered to ensure that reporting is factual and correct.
I use turbo tax because it is easy to use, it pulls my investment info from my investor, if I have questions about what Turbo Tax is asking there are links on each page I happen to be on, it finds every tax break it can for me and makes filing my taxes easier.
This was a negative experience, as always, as TurboTax attempts to nickel and dime and upsell users at every turn, and then has the almighty gall to insist on a $40 fee to deduct their outrageous fees from the user's tax refund.