Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,644 Reviews)
Rating breakdown 49,644 reviews
5 Stars
36,173
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Pretty Cool
on March 1, 2025
Posted by: BK Big Fish
from Spring Hill, KS
Process was very straight forward. Only Challenge was attaching w-2 when only had hard copy.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We always love using Turbotax
on March 1, 2025
Posted by: Megan AND James
from Edmond, OK
Very easy to use. Have used iot every year since I was a teenager.,
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax review 2025
on March 1, 2025
Posted by: Dtownh23
from Taylor, MI
Very Good and fast filling Love it! Very simple and clear directions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2024 taxes
on March 1, 2025
Posted by: Nyx03
My experience was good, but taxes are becoming more difficult to navigate. I still remember filling out a standard 1040 paper form, but I am almost 80!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax to the Rescue!
on March 1, 2025
Posted by: JellyBelly02
from Los Angeles, CA
Taxes can be overwhelming. Turbo Tax helps majorly! I like how it also explains things and how they got your back! Thank you!
Pros: My employment status changed this year, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Too easy to not use
on March 1, 2025
Posted by: Adulting made easy
from Texas
Fells too easy to file. With the added info helps break down what is needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is good.
on March 1, 2025
Posted by: Shelly 48
It was okay. Program kept asking for mortgage information when we don't have a mortgage, and the program kicked us off for inactivity after a very short period. Both of these were frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointed and frustrated with this product
on March 1, 2025
Posted by: Blind Potato
from Orlando, FL
It was difficult to work on certain sections and forms of my return without going through tons of prompts. I had a huge problem that prevented me from filing this return after paying. Why not address and clear up all the problems before you prompt me to pay you? This program kept giving me errors looking for royalty income on my Pensacola rental property. There was no royalty income. I could not delete the section that error was coming from. I kept putting a zero but didn't change anything. I reentered the 1099 info sections 1- 3 but still kept asking for royalty income. I gave up trying to fix it and just deleted the entire property and reentered the data. This created another mess since nothing transferred from previous returns filed with you. I then had to dig up records from previous years of returns which is why its been almost a day since I paid you. However, I obviously missed some capital improvements and depreciation items since my income went up $4k for that property and made my return go down $1k.
Even after reentering data on the Pensacola property, I still had trouble from this program transferring income from your questions to the schedule E. Why should I pay you $99 if you can't transfer info from previous years and I still have to fill out info on the Schedule E? You obviously have some glitches that have cost me a lot of time, frustration, and $1k in my tax return. I've used this product for a long time. I'm trying someone else next year. I'm extremely disappointed and frustrated with your product.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com