My tax return was being rejected because I had a difficult problem to correct and didn't know how to do it myself. I received great phone and chat support in taking correcting it.
while its very helpful and easy to file many of the auto inputs dont work and you can no longer see the effects of entrys on your refund at the top of the screen. Bad change
Was very pleased with service and got more money back with them than the other site I tried. Wasn’t thrilled with the $170 fee but even after the fee I still got more back than competitors
As usual, Turbo Tax is very helpful in doing my taxes. They have places on every entry if you have a question or need help understanding something. It let's you enter your information or will enter it for you, your choice.