Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TurboTax is a conman in a nice suite
on February 4, 2025
Posted by: William1233333
The amount of fees and tricks TurboTax deploys to try and squeeze money out of you to pay for their service that should be free is insane and needs to be investigated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on February 4, 2025
Posted by: Lyle MN
from MN
have used for 12 years and always appreciate how simple it is to do business taxes.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 4, 2025
Posted by: Jes579
Very user friendly. Easy to understand and make changes if need.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 4, 2025
Posted by: Keaja1
It was very easy to do and I will be using it from now on
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great, but one issue
on February 4, 2025
Posted by: leviteworshiper77
The question and answer method that TurboTax uses is very helpful in most cases. It helps both to progress through the tax filing efficiently but also helps me to understand why certain forms are needed and others are not. The one downside I have found is that once the question and answer sequence is over, if I would like to go back and change an answer, I can't. I have to delete my progress in that section so that the sequence is reset at the beginning. This situation tends to develop at the times following a major job change, that requires me to learn a new way to file taxes. So in a situation when I am most likely to need to change my answers to questions, (because I am learning and need help) I can't. This is the only reason I give you 4 stars instead of 5.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 4, 2025
Posted by: Fotolover1961
This was very easy to navigate. Help search is very well done, just ask a question and click the blue highlighted words and it takes you right where you need to be!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use
on February 4, 2025
Posted by: Ken 85
from Jacksonville, FL
Very easy and simple to use TurboTax and directs you through the tax code
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go.
on February 4, 2025
Posted by: Susan 071965
Great experience... Easy and quick. I have used this for several years and have had a great experience each time. Highly recommend.
Written by a customer while visiting turbotax.intuit.com