Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,663 Reviews)
Rating breakdown 49,663 reviews
5 Stars
36,184
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy navigation
on April 8, 2026
Posted by: Anonymous
from South Carolina
Used H&R Block for years, but this program was much easier to navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We appreciate you choosing TurboTax over other options. Your confidence in our platform means a lot, and we’re here to deliver the experience you expect.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 8, 2026
Posted by: Masie May
from FLORIDA
For the first ever it was very easy to use. It didn't take hours to complete,
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product
on April 8, 2026
Posted by: Graves 2025
from Mississippi
Great,easy to use product. Would be nice to have running total of owed or refund amount while completing forms.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
very good
on April 8, 2026
Posted by: N237RD
from North Carolina
I felt disconnected without the ability to go between the narrative and the actual forms. If this is incorrect, then my comment is that the ability to go back and forth was not obvious to me. Also I used TT for all of my returns, including the previous for tax year 2024 yet TT seemed to have no record of this.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on April 8, 2026
Posted by: Rededog
from VA
Very Good experience; It was user friendlyand easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keep up the good work!
on April 8, 2026
Posted by: WilsonJack
from WY
I've used TurboTax for years and trust it completely.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!
on April 8, 2026
Posted by: Alokre
from Ga.
I have used Turbo tax for more than 15 years. Love the Featurse, ease of use and accuracy. I also ilke the direct downloads of my financial documents capability to make filing process lot easier.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax suck this year
on April 8, 2026
Posted by: Sattttt
from PA
Terrible, takes me in loops. one of the worst experiences of turbo tax ever. I just want to change th way I file the state tax return from e-file to Mail, but it will take a darn wizard to figure it out
Written by a customer while visiting turbotax.intuit.com