Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,642 Reviews)
Rating breakdown 49,642 reviews
5 Stars
36,171
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax Is Amazing!
on March 1, 2025
Posted by: razman07
from Colorado
The categories are easy to navigate through and the entire process of filing the taxes was painless.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on March 1, 2025
Posted by: GYMBRO25
from Crestwood, KY
Easy to use and quick. I will definitely use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on March 1, 2025
Posted by: biancarayne
it was good happy with the results but too many characters required for review
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great and easy to use!
on March 1, 2025
Posted by: chrisandbingo41
from wisconsin
TurboTax was really easy to use. They walked through each step of the process and like on you can automatically draw in information from brokerage accounts. They do all the hard work!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on March 1, 2025
Posted by: ARM2132
EASY TO USE AND THE ASSISTANCE ON THE SIDE WAS REALLY HELPFUL.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very good program
on March 1, 2025
Posted by: Rhetts TurboTax Review
from Saint Louis MO
Some of the questions asked should have been deemed unnecessary by the software in the initial background question and answer session. Layout of some screens wasn't as intuitive as I would have liked. The program said the process was estimated to take 1 hour and 40 minutes but the actual process was closer to 5 hours.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax Beware!!
on March 1, 2025
Posted by: Nope to Turbo Tax
from MPLS, MN
I wish I can give Turbo Tax Zero Stars. There are deceptive practices throughout the process. Even doing taxes with minimal complexity and using the standard deduction, you have to look VERY closely to ensure you don't accidentally purchase needless add on's that you don't need. For example, last year, we did have a few stock sales and went with the Turbo Tax MAX supplement as our taxes were a bit more complex last year. While trying to complete our return, Turbo Tax had Max included and the most prominent next step was to simply click "continue", which is consistent throughout the process. However, looking ever so closely, I had to click a very little box to ensure I was not charged the $69 for MAX. This is very deceptive and I took a video of this during the return process. I will reach out to my elected officials in my state. I think Turbo Tax is evil and you should be aware of your personal information as they use it and profit from it. That leads me to my next issue. I accidentally clicked allow Turbo Tax to use my return for training and I searched and searched to reverse this and there is nothing that allows me to do this.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I hope this is my last RETURN
on March 1, 2025
Posted by: IchWill
Cut n Dry as the subject would indicate I hope this is my last time.. Nice!
Written by a customer while visiting turbotax.intuit.com