Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax is almost awesome.
on March 1, 2025
Posted by: Anonymous
from Calfornia
Some questions were confusing and I had to use AI or a friend to clarify some questions for me. If they can do a better job explaining some questions that would be great, otherwise I'll continue to use AI and family or friends to help me through the questions.
This year marks 7 years since I've been using TurboTax. My favorite thing about TurboTax is how easy the prompts are! Even when I am unsure about something, there's a gadget to help further explain what is being asked of you. This may seem like a small thing, but I love that I do not have to manually enter all of my information from my W-2's. The upload feature is convenient, like everything else with TurboTax!
They are amazing and I will continue to recommend and use their services!
Overall good experience. Negative would be difficult adding Crypto gains/losses and income. To add crypto misc income it forces me to set as business income but it's not a business. Also couldn't import docs from CryptoTax Calculator.
I've been using TurboTax for YEARS (back when I received the CD in the mail). I like that it walks me through what I don't know to help figure out what I need to enter and what decisions would benefit me. But it still allows me to decide. In addition to the guiding questions, it still provides links and ? to see additional information for understanding.
should do a better job of storing prior year income sources. I shouldn't have to manually enter any income sources that didn't change from the previous year.