Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,641 Reviews)
Rating breakdown 49,641 reviews
5 Stars
36,170
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
thank you!
on March 1, 2025
Posted by: cassidy_m_g
from Los Angeles, CA
easy to understand! simplified just enough for me to get my refund right!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Some glitches could have been avoided
on March 1, 2025
Posted by: Dipsmk
Its good enough to file tax.I wasn't allowed to correct a mistake i committed after i made the payment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax HELP is just a click away!
on March 1, 2025
Posted by: HelenCatherineEmma
Tax Preparation is never easy, but Turbo Tax helpers were determined to walk with me until my questions were answered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on March 1, 2025
Posted by: TI37
from LOUISIANA
I WAS VERY EASY AND UNDERSTANDING FOR MY FIRST TIME
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wow
on March 1, 2025
Posted by: awesomesauce5000
taxes done! I did it! hehehehehehehehehehe YAY! WOW!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good product - predatory pricing
on March 1, 2025
Posted by: Stop Upselling Us
from Detroit, MI
The service itself is good - generally intuitive and easy to use. The constant upselling is awful, the price seems to inflate most years, having to pay for premium just to get access to schedule D is just pure price gouging (I did all the work there anyway), and trying to scam a $40 processing fee for paying using the federal return seems borderline unethical when there is no fee for just using a card. Stop that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and helpful
on March 1, 2025
Posted by: DD2140
from Los Angeles, CA
Very easy and helpful, hopefully I did everything correctly. Thank you for this software.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great program!
on March 1, 2025
Posted by: Moozypdog
from Virginia
Very easy to use, it was nice having the informational notes to reference and further explained what was being asked. I would like to see a chat feature where you can chat with someone, and it not be an extra charge.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com