Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,641 Reviews)
Rating breakdown 49,641 reviews
5 Stars
36,170
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Incorrectly charged - forced into premium
on March 2, 2025
Posted by: Tiredofcorpripoffs
from Missouri
In a lawsuit Turbo Tax had to pay people for tricking them into paying for a product tht they could get cheaper. This year the same thing happened to me and it forced me into premium with no way out. Last time using this software, there are other far cheaper options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on March 2, 2025
Posted by: StephCPA
Easy straight forward to use, though I am a CPA so my experience is likely atypical
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
my go to tax preparers
on March 2, 2025
Posted by: hairstyling mama
from chicago il
Turbo tax always makes filing my taxes so easy smooth and seamless
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
mediocre
on March 2, 2025
Posted by: marcyplaygrownd
from vt
Had to reenter information several times other than that it was fine.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 2, 2025
Posted by: TempleOfTheDog
Great as usual. Really like the mobile feature. Makes it easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is Predatory and actively hurting the US
on March 2, 2025
Posted by: TQ63
I have experinced turbotax going from a decent service to absolutely predatory. They will stick you with extra charges at every turn - let you put hours of work in only to force you to pay more in order to file at the end. After using TurboTax for almost 10 years I will never again use this software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Expensive
on March 2, 2025
Posted by: RiverBaby
from NC
Its too expensive and they nickel and dime you with the fees.
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Only one I use
on March 2, 2025
Posted by: CR00
I've been using TurboTax since I started filing taxes!
Written by a customer while visiting turbotax.intuit.com