Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,641 Reviews)
Rating breakdown 49,641 reviews
5 Stars
36,170
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Evil. Cant wait to never use this again.
on March 2, 2025
Posted by: Daniel Sada
Works well but it's evil how you make the app sluggish to make the customer feel like it's actually doing something other than literally putting numbers on a paper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Simple and easy to use
on March 2, 2025
Posted by: Andyconda88
from Spanish Fort, AL
Awesome time this year. Much easier. Will use this next year for sure!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keeps getting easier
on March 2, 2025
Posted by: TjFont
from United States
Very easy process. I was concerned that it was too easy so I walked through the trickier parts.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pricy, but the best
on March 2, 2025
Posted by: Bankrobber1964
Expensive, but very good tax software and great help features.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on March 2, 2025
Posted by: Milt1234
from Henderson, NV
Excellent. Easy, quick and professional. Recommend!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on March 2, 2025
Posted by: MCCVTurbo
from NC
Very user friendly and love that you can get help and clarification along the way
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax service for simple filings
on March 2, 2025
Posted by: ACCA94
from Ohio
I use it every year. It saves me time and money. Highly recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great but frustrating
on March 2, 2025
Posted by: Anonymous
from Harborcreek, PA
I don't like the fact that I pay for my taxes prior to submitting them. Incase I find a mistake and need to change, which changes what version I need, it's too late as I've already paid for the next upgraded version if I no longer qualify for having to use it. No way of refunding the purchase. Don't like the constant questions of asking to upgrade the tax version either.
The positive is, it's easy, and quick. Like how a lot of the information can be imported instead of relying on typing it out. Wish the drivers license information was saved from year to year unless the license has expired.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com