Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,640 Reviews)
Rating breakdown 49,640 reviews
5 Stars
36,169
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax Is a Money Grab – Constant Upsells
on March 2, 2025
Posted by: Npaige
TurboTax used to be a reliable option, but now it feels like a complete money grab. Every two seconds, it tries to trick you into upgrading, even when you don’t need to. I had one extra form for dividends, and suddenly, I was forced to pay $109 just to file. There’s no transparency, and the constant upsells make the process frustrating. Other tax software offers the same services for way less (or even free!). Definitely looking for a new option next year—don’t fall for the bait and switch.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the G.O.A.T
on March 2, 2025
Posted by: EmMarie2024
Easy Peasy! And they helped me amend a return. So easy. Love love love.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stressfree
on March 2, 2025
Posted by: Doll731
from Tennessee
The experience was smooth and peaceful aslo a lot less stressful than without. It didn't take up my whole day.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10 out of 10! If i could give more stars I would.
on March 2, 2025
Posted by: Outdooradventureman
from Alabama
Every year I file with turbotax it is extremely simple and gives me the peace of mind that it is done correctly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
effective
on March 2, 2025
Posted by: jsn327
fast and effective, used over 10+ years, completed in 1 hour
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I'll Keep Using This....
on March 2, 2025
Posted by: DaintyGlassMilk
from AR
The actual tax prep piece is fine, I like the help options and the ability to pre-load information from prior year. But the attempts to upcharge me for extra services is VERY annoying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The mobile ap is handy but difficult to read phone
on March 2, 2025
Posted by: Patsy1954
from Travelers Rest, SC USA
I am exhasted from trying to read the ap on my phone. I finally managed to open my computer and complete my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job
on March 2, 2025
Posted by: Rayno84
from Riverdale, Ga
Great experience pretty simple easy going process.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com