Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,640 Reviews)
Rating breakdown 49,640 reviews
5 Stars
36,169
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
It was easy to use!
on March 2, 2025
Posted by: WKbonilla
It was great product and easy to use, spent less then an hour to do all mine and my business taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
disappointed
on March 2, 2025
Posted by: refund999
from United States
Their was no obvious option to only apply apportion of my federal refund to next year. I will look for another software for next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible
on March 2, 2025
Posted by: crab19
I have never had so much trouble using Turbo Tax for all the years of using it!!!!! I had always used Deluxe w/state and only took me about 2-3 hours. Had to upgrade to Preminum for the first, I guess Turbo Tax changed for the worst!!! Will try someone else next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
meh
on March 2, 2025
Posted by: me and the
use to be easier . seeems mor cumbersom than past yre
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on March 2, 2025
Posted by: ski doo man
from mi
simple to navigate. I have been using turbo tax for a few years now and have not had any issues.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful. What happened to your product?
on March 2, 2025
Posted by: Turbo Fxxked
from NY
AWFUL!!!! What happened to your company? This was unbearably difficult to use. I've been a loyal customer for nearly 10 years. This was IMPOSSIBLE IMPOSSIBLE to use. Why do you ask for a number on box d? There is no box d! There has never ever ever been a box d. Why to you ask for numbers that aren't present? Why so you ask to import W-2 that aren't importable? This is nonsense. The language that you use to walk through each item isn't clear English. This was horrible. Why would I want to give money to Credit Karma, are you kidding me? Your product used to be so simple. I am not sure what happened, and at a cost of over $200 just for simple state and federal. Never again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Would recommend in a heartbeat.
on March 2, 2025
Posted by: Havard98
from Houston, Texas
Simple and easy to use! Although I wish there were more clear explanations of what things are.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on March 2, 2025
Posted by: G Man 2025
from Massachusetts
I find that Turbo Tax was very Simple and quite Easy to Use. It provided Step by Step instructions, with a choice for expert assistance by a qualified tax expert.
Written by a customer while visiting turbotax.intuit.com