Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,639 Reviews)
Rating breakdown 49,639 reviews
5 Stars
36,169
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Good but I have uncertainty if its working right.
on March 2, 2025
Posted by: D ret24
It seems to work well but sometimes it's unclear how to make sure forms were correctly uploaded or read. I have money automatically adding to my IRA but it said I didn't make any contribution.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on March 2, 2025
Posted by: Nip1
I have used Turbo Tax for many years. It is a step by step process that is easy to follow and complete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointing
on March 2, 2025
Posted by: Bob6649
from Michigan
I have used Turbo Tax for years. I found this product confusing and difficult to move around in. I need to find a new product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I won't be using this again
on March 2, 2025
Posted by: 200bucks2FileTaxesNotgood
So expensive and unclear wording, the "help" tabe is bare bones information. There is no REAL help unless you pay for premium.
I also noticed premium is advertised as getting you the "max return". Isn't that what the standard process is suppose to do for you, to the extent it is programmed? Because on every intermission screen it will usually display words similar to "calculating to get you the best refund". Not very consistent in the wording there.
I also noticed premium is advertised as getting you the "max return". Isn't that what the standard process is suppose to do for you, to the extent it is programmed? Because on every intermission screen it will usually display words similar to "calculating to get you the best refund". Not very consistent in the wording there.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easiest
on March 2, 2025
Posted by: SarahS25
Would love if once I got to the end, it told me whether it was better to itemize or take standard deduction. As a single person, it is easy enough for my to submit my forms and process them. Would also love if different aspects were better explained to me on why I might choose to enter a different number than I put.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best
on March 2, 2025
Posted by: DonW76
from Whittier, North Carolina
Easy to use -have used for years - no problems will use in future
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Automtically checks 1040 Schedule b box 7a and doe
on March 2, 2025
Posted by: meow1122
Automtically checks 1040 Schedule b box 7a and does not let me modify
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX MAKES EVERYTHING SO SIMPLE!
on March 2, 2025
Posted by: tobie199
My taxes this year was a little different due to adding a new form. But turbotax walked me through every step!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com