Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,663 Reviews)
Rating breakdown 49,663 reviews
5 Stars
36,184
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Satisfied with the experience
on April 9, 2026
Posted by: Anonymous
from Georgia USA
Did not consult with any online representative thank you
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great and they helped me get through.
on April 9, 2026
Posted by: Pgna
from Georgia GA
Stressful but managed to survive. And I paid and now I am going to touch grass.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A tax time game changer
on April 9, 2026
Posted by: SteveJH1000
from 16699 Posy Mountain Rd
TurboTax makes the impossible possible! There would be no way I could do my own taxes without it. And, it get me an awesome refund each year.
Pros: I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thanks for the great review! We’re thrilled that we could help you secure a refund you’re happy with. Our goal is always to make sure you get every dollar you deserve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Check pricing before trusting comericals
on April 9, 2026
Posted by: KADOOOO7
from Montana
The price was more than said in beginning. So it’s like a bait and switch . How is it more for me to file than have a representative do it .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too Expensive
on April 9, 2026
Posted by: ThisSucksAss
from Washington
Constantly trying to upsell me on a thing that should be free. I don't make a lot of money and you try to squeeze even more out of me on top of have to pay $2k to the government for nothing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great
on April 9, 2026
Posted by: dhanfman1
from Virginia
Easy to complete and file, with great review of errors.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth, clean, and easy to file.
on April 9, 2026
Posted by: Jaeron
from Virginia
Checked my return against multiple AI services, and each said it was completely accurate.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on April 9, 2026
Posted by: mozzi12
from wa
easy to use and more safe and always makes sure that everything is good to go
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com