Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,637 Reviews)
Open Ratings Snapshot
Rating breakdown 49,637 reviews
5 Stars
36,167
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
This was Great
on March 2, 2025
Posted by: Kbrad16
from United States
This was so smooth and great info explaining any questions I had
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Charged extra
on March 2, 2025
Posted by: Dbolden
Pay for premium when I did not ask for it ended up paying $200 to file my taxes for something that TurboTax say is free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
love it
on March 2, 2025
Posted by: taxes simple
It's so easy to follow and offers help if needed. My 4th year using the product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I am a loyal customer
on March 2, 2025
Posted by: TiffanyLM
from New Jersey
4 years going strong with Turbo Tax. The system is easy to use and it has been very reliable so far.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Not accurate for state taxes
on March 2, 2025
Posted by: kxm822
For the second year in a row, TurboTax wants to charge me to file state returns and then tell me I owe the State money, which is incorrect. I filed on my state webstie and got a refund because TurboTax does not account for my state's HSA deduction
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Best company to do taxes ever
on March 2, 2025
Posted by: Best ever love turbo tax
from Texas
Quick and easy to get the job done and made life simple.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
cost
on March 2, 2025
Posted by: r45p
The cost is crazy though. I like the service. Just not the extra fees
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thank you!
on March 2, 2025
Posted by: AK24444444
Still the easiest, least intimidating way to do my taxes. Thanks, guys!
Written by a customer while visiting turbotax.intuit.com
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