I have been doing my own taxes with turbo tax for years now and I absolutely love the easiness and tools to get help as I am submitting my information. I can do them on my own time and as a busy mom this works for me so I can do them as quickly or take my time on my own time.
Never upfront about the pricing and fees. They hit with several different fees and I dont even use the expert. Feels pointless. I can pay less to have an actual person doing it for me