Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,595 Reviews)
Open Ratings Snapshot
Rating breakdown 49,595 reviews
5 Stars
36,143
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
Problem Using
on February 3, 2025
Posted by: Pat MGM
You can't review 1040 Federal and State before paying to see if figures are correct and in right place or you forgot something. Once you get to see them you cant go back and add or change an item.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Why does it cost money now to file my own taxes?
on February 3, 2025
Posted by: Ali1998
from WA
It used to be free to file my taxes myself and it is a bit frustrating to have to pay now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great experience
on February 3, 2025
Posted by: Carly2323
easy and very helpful and for my first time filing with Turbo Tax I am very pleased. Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TURBOTAX IS THE BEST
on February 3, 2025
Posted by: ROGER0624
LOVE THE TURBOTAX.DEFINATLY LOVE USUNG IT, SO EASY TO USE!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on February 3, 2025
Posted by: Anonymous
A lot of helpful from staff online awesome job............................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
love
on February 3, 2025
Posted by: katey21
super easy! Never has failed me. just wish they had a tax advance
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
It’s Still Helpful, Could Use Some Updates
on February 3, 2025
Posted by: LizD252
from Chandler, AZ
Generally, pretty easy to use and intuitive. It would be helpful if they kept the running refund and or amount owed on the top like they used to having a timer of how long it took us to take our taxes isn’t really necessary would rather see the other amounts.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very helpful
on February 3, 2025
Posted by: Mike19741234
from Midland ,TX
Super convenient. Easy to use. Very happy. Great help
Written by a customer while visiting turbotax.intuit.com
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