Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,595 Reviews)
Rating breakdown 49,595 reviews
5 Stars
36,143
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
nice!
on February 3, 2025
Posted by: Little angel1
from IL
Like anything else, after you go through it a little bity, it gets easier to figure out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Work on it
on February 3, 2025
Posted by: TurboShouldDoBetter2025
Everything should be finalized before I pay. This has happened more than once that after I paid I thought I was all done and there was more to go. I've logged out, only to find I still had more work to do.
All the options/selections and ways to file/direct deposit should be presented prior to paying so that it is the last step prior to downloading the files.
One year I waited for my refund only to find I had more steps to process after paying. I keep saying I'm leaving Turbo Tax and after that hasn't been set-up better, after more than 10+ years I'm seriously considering leaving your services.
All the options/selections and ways to file/direct deposit should be presented prior to paying so that it is the last step prior to downloading the files.
One year I waited for my refund only to find I had more steps to process after paying. I keep saying I'm leaving Turbo Tax and after that hasn't been set-up better, after more than 10+ years I'm seriously considering leaving your services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Industry Leaders
on February 3, 2025
Posted by: AC092
Year after year, Turbo Tax & Turbo Tax Live products have proven to be, the best in business!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on February 3, 2025
Posted by: debra90
Easy to use and understand. Made it easy to transfer information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as 123
on February 3, 2025
Posted by: PraiseGod702
from Las Vegas
Easy to use even when you mess up. As long as you have the info needed you can do on your own no need to pay anyone.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025
on February 3, 2025
Posted by: dj1453782
Hidden fees via browser but all good thank you turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
i am satified with the submission process
on February 3, 2025
Posted by: D D T
from South Bend, IN
i am satified with the submission process no real issues
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on February 3, 2025
Posted by: AHarp12
from Texas
Easy to use and navigate, helpful information and prompts
Written by a customer while visiting turbotax.intuit.com