Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,637 Reviews)
Open Ratings Snapshot
Rating breakdown 49,637 reviews
5 Stars
36,167
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo Tax is easy.
on March 3, 2025
Posted by: BarbC76
from Oregon
Turb0 Tax is easy to use and when i called to get help the employee was very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbotax is good.
on March 3, 2025
Posted by: RT2025
It was a decent experience overall. I would like less sales pitches along the already tedious journey. Stop trying to sneakily save my info with easily glossed over check boxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Proceed with caution
on March 3, 2025
Posted by: JDK57
The product is generally good, but there are a few problems. The program skipped adding my Social Security benefits the first time around. The final review did not catch the error, and I did not notice it until I printed out the return. I immediately tried to amend the return, but was not able to until more than a week later. This caused considerable inconvenience and anxiety. Also, the frequent attempts by TurboTax to upsell and add products is annoying and borders on deceptive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is wonderful!
on March 3, 2025
Posted by: Louis87
from Temple, TX
Turbo Tax made completing and filing my income tax so much easier!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Lied on price
on March 3, 2025
Posted by: Bigbabytev
Increased my price to file on my federal taxes and was rejected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is Awesome!
on March 3, 2025
Posted by: Thelivingend
Excellent as always. I have several lines of income and some investments as well. It is a complex mess to try to do this on my own. Thanks TurboTax!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome tax experience
on March 3, 2025
Posted by: juffer 11
Super easy and if I needed help they were there on the spot.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Simple and Informative
on March 3, 2025
Posted by: hamanamana
from MA
Overall easy experience and helped me find some deductions I didn't know I had.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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