Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,637 Reviews)
Rating breakdown 49,637 reviews
5 Stars
36,167
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
not as easy
on March 3, 2025
Posted by: Gil 41
Not as easy as apple pie, bit dificult retriving pass recoirds such as 2023 returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Minor glitches in state return
on March 3, 2025
Posted by: mkerig_dave
from Milwaukee WI
The program as adequate for my situation but I have two issues that stopped me from giving a 5 star: 1). I got to the end of my state of Wisconsin return in the software and realized the refund was not correct because I had not entered the "taxes withheld" field. After spending way to long looking for where I missed that field. I asked your AI robot the question "where do I enter State of Wisconsin taxes withheld". The robot said "somewhere on the federal form", which I dismissed with an eyeroll as a malfunctioned robot answer. It turned out after some more investigation that the robot was correct. There is no place on the state portion of the software to enter "Wisconsin taxes withheld", but I can enter it on the federal portion. Not intuitive! 2). There is a great deal of under-utilized or blank space on the various screens causing a need for excessive scrolling to get to the bottom of each screen. I find this frustrating and annoying as it definitely slows down the user's experience.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy
on March 3, 2025
Posted by: MaryBethSATX
Easy process -- thank you for a great product!
MaryBeth
MaryBeth
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Bounced macOS 12 out with macOS 13 required
on March 3, 2025
Posted by: Bounced
Maybe next year I can use my Mac when I purchase a new one.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Good With Me!
on March 3, 2025
Posted by: RichD21
from SC
Easy to complete. Ive used Turbo Tax for several years and I will continue to use,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
What do you mean by this?
on March 3, 2025
Posted by: Tella33
The changes made to TurboTax this year made it much more difficult to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX ROCKS
on March 3, 2025
Posted by: veronicaaaa
EASY TO USEE, i like that they review and check everything more then once
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on March 3, 2025
Posted by: Gehrig2025
from North Carolina
I love how Turbo Tax brings so many things in automatically it makes it so easy.
Written by a customer while visiting turbotax.intuit.com