Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,595 Reviews)
Rating breakdown 49,595 reviews
5 Stars
36,143
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
2024 Tax Review
on February 3, 2025
Posted by: 2024 Florida tax Return
very clear instructions and took some time to get it right. though it worked out with turbo tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on February 3, 2025
Posted by: Candy222
Always fast, convenient, and easy to use. I love TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We always use Turbo Tax!
on February 3, 2025
Posted by: rayandjae25
Very thorough and helpful! Recommend every year!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Degraded Product
on February 3, 2025
Posted by: KayCee12
from CA
TurboTax has gotten less connected to the tax return, and more just answering questions, leaving me more ignorant of how to prepare my taxes. There needs to be a sidebar where I can click on the actual IRS or State tax form in progress. Worse, the 1099 upload/information input section was difficult. Entering the financial institution information was not user-friendly: Even though two financial institutions were the same as the prior year, the program would not let me update those institutions with this year's data, and instead required me to add a new entry for them even though the program did not instruct me that was necessary, resulting in a confusing and frustrating process. Finally, the constant upselling was insulting. This may be the last year that I use TurboTax, after many years. The degradation of the user experience, combined with Intuit's bad image for deceiving people last year into paying what they did not need to pay for, makes me feel like I am at risk when using TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on February 3, 2025
Posted by: channy22
amazing walk through. Very detailed and amazing accuracy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use and Straight Forward
on February 3, 2025
Posted by: GBSHS
Been using it for years, so glad it makes everything so straight forward and simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GREAT!!!!!
on February 3, 2025
Posted by: CG1985
from Nashville TN
I have used turbotax for many years and it has always been simple and quick.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YAY! Getting my refund
on February 3, 2025
Posted by: Christina418
from GA
Great! Easy to use! I like filing my own taxes yearly!
Written by a customer while visiting turbotax.intuit.com