Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,618 Reviews)
Rating breakdown 49,618 reviews
5 Stars
36,157
4 Stars
6,020
3 Stars
2,813
2 Stars
1,795
1 Star
2,833
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love the Product
on January 18, 2025
Posted by: AlazeThePoet
from Richmond, VA
I absolutely love TurboTax. I always complete my Returns so easily and quick. When I have questions or do not understand something the Explain It to me option explains it in a way that is easy for me to understand. I have been a loyal customer for 10 years now and I have never let anyone other than TurboTax complete my returns. If you have questions support is there through chat or by phone.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it Here
on January 18, 2025
Posted by: KylaBellThomas
from Macon, GA
Easy. Quick. Accurate! I paid $650 last year for no reason and did not get my max refund. This year, I am getting the MAX with a 6th of the cost.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 18, 2025
Posted by: Anonymous
from New Jersey
Very easy to understand and use. Makes me feel confident about filing my taxes. Great value.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is dishonest
on January 18, 2025
Posted by: JamesM007
from New York
Ive always regarded turbo tax as using shady practices in terms of upgrading services. In years prior the platform seemed to allow you to use the free version while claiming a deduction to student loan interest. Now you are forced to upgrade to a premium version, furthermore it seems that the service has so many add ons like fees for paying with your return or fees for expedited deposit of funds. I think this platform is dishonest and cant wait for future class action lawsuits against it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 18, 2025
Posted by: Rayray841984
Great help with service of doing this year's taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 18, 2025
Posted by: Alyssa1997isthebest
Easy to use. Loved how simple it is to follow along!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rocks!
on January 18, 2025
Posted by: ChrisCCCC
from Tampa,FL
Turbo Tax is always quick, easy and, hassle free..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too expensive!!!
on January 18, 2025
Posted by: Nicole120
from Tampa, FL
Taxes are easy to get done, however you get charged out the *insert choice word here* for services. I was self-employed this year so I was forced to buy a service that would assist me. It was $140 and I didn't even need to use the features, but because I was self-employed it was forced. After all of that, there is a $40 processing fee to file them?? I ended up paying more in fees than my return really was.
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com