Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Slow to communicate
on April 10, 2026
Posted by: mx360dad
from CT
Fidelity and Ameriprise at times would not communicate with TurboTax making for manual entry.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was good
on April 10, 2026
Posted by: no nickname for this bs
from MT
None None None None None None None None None None None
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the bomb!
on April 10, 2026
Posted by: Bruce DYI
from Atlanta, Ga
I did it by myself with no problems. I have been using TurboTax for years and will continue to do so in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax AI ... horrible experience
on April 10, 2026
Posted by: pjwj
from South Carolina
It was horrible. You should have left it alone the way it used to be. I probably will never use this again. Nothing made sense.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
BIG MISTAKE
on April 10, 2026
Posted by: dbnkl
from Massachusetts
It was not as easy as previous years. I had to hunt for places to include income. The Federal return was accurate but the Massachusetts return says that I made $5,450,000 & owed $450,000 in taxes. I only made about $129,000. I can't find how to open the form to see what the income is. I'll have to do the state form by hand unless someone wants to give me the 5.4 mil, then I'll gladly pay the 457K
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The easiest ever!
on April 10, 2026
Posted by: Kikilise
from Illinois
It was the easiest ever program for all the years we have used Turbotax.
Quick and simple to use.
Quick and simple to use.
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 10, 2026
Posted by: Meeee245
from Az
It was really easy to navigate and very easy to interact
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User for may years
on April 10, 2026
Posted by: billywonkajwb
from Pennsylvania
Its very easy to use and comprehensive. Every year its better
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com