Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Difficult for K-1 filers
on April 11, 2026
Posted by: Disappointed4657
from Massachusetts
TurboTax still hasn't made it easy for K-1 income filers. This year its logic totally missed that I paid estimated federal taxes and estimated state taxes. It failed to inform my that I should have entered my donations because it would have reduced my Massachusetts tax even though it was irrelevant to my Federal tax, and the didn't provide an easy way to do it on my Massachusetts tax forms. There is no Statement choice for the K-1 boxes to enter line specific Statement info. Need to remember leave box 20 blank to pull up the specific line item interface. Come on. Same error after 5 years and counting.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Desktop would have been better
on April 11, 2026
Posted by: VinceAnt
from New York
I would have preferred to use the desktop app, but since Windows 10 isn't supported that's not an option. Other than that, it was fine.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax is not great
on April 11, 2026
Posted by: DDDD89
from California
Too many attempts to upsell that are confusing and distracting. Priority should be me submitting my tax return not you trying up sell me 20 times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on April 11, 2026
Posted by: jeff1234yoda
from ok
it saved me money. it was easy to use. it did not take me too long it did not cost much.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
It’s great to hear that our pricing hit the mark for you. We believe top-tier tax prep shouldn’t come with a premium price tag, and we’re happy to have helped you keep more of your money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing with Turbo tax was easy and quick
on April 11, 2026
Posted by: jsavlen43
from massachusetts
Filing with Turbo tax was easy to understand and filing via efile was quick andeasy
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbos tax is limited regarding NJ Federal TSP
on April 11, 2026
Posted by: Sunnyday Joy
from nj
New Jersey return did not allow for nontaxable portion of Federal Thrift Savings plan. Did not realize this until filing 2025 now have to ament 2022, 2023, 2024 return and file 2025 by paper!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thorough but increased complexity
on April 11, 2026
Posted by: Dt 09
from SC
I'm 86 and each year you've increased the complexity of just signing in - you need to reduce this level of complexity our you'll exclude more and more seniors. Develop and simpler but secure sign-in procedure.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was great
on April 11, 2026
Posted by: Jenna2026
from TX
I had a great experience with Turbo Tax. It was easy to follow
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com