Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,589 Reviews)
Open Ratings Snapshot
Rating breakdown 49,589 reviews
5 Stars
36,141
4 Stars
6,014
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Easy to fill with confidence
on February 2, 2025
Posted by: FrankL94
from Fort Collins, CO
Had a good experience filling out my 2024 Federal and State (Colorado) Income Tax forms. As usual, my special circumstance questions are answered quickly by clicking on the links.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is awesome
on February 2, 2025
Posted by: Jdjdjdjd1
It was pleasant ………………………………………………………………………………………………..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Military Discount Didn't Work
on February 2, 2025
Posted by: Darren B
from South Dakota
Been a long time customer of TurboTax and have always received my free active duty military filing. However, this time I couldn't get the military discount to apply at checkout. Of course this issue doesn't get noticed until after you've spent hours doing your taxes. This time I had to pay over $100 for something that should be free to me as active duty. Highly considering going with someone else next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax is amazing
on February 2, 2025
Posted by: Jt0821
from Georgia
Awesome and simple to use. It goes step by step. Yay.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Not good; glad it's over.
on February 2, 2025
Posted by: markinwa23
from WA
I don't know what TUrboTax's problem was this year. It had a lot of difficulty gathering information from a csv as well as a 1099-INT. I had to reformat one and then just enter information in manually for another. It also was not obvious how to change my payment method after seeing that filing with TT taking the payment from my return has a large $40 fee they weren't forthcoming about in the process of selecting that payment method. Not good. glad it's over
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Satisfied
on February 2, 2025
Posted by: Leo0077
Turbo tax was fast and simple to use I was satisfied with how quick I got through the how process and happy with the results thank you turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy
on February 2, 2025
Posted by: Fast easy done
from NE
I have used Turbo Tax for several years. It is fast, easy , and I like that help is available if I have questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax streamlined the process
on February 2, 2025
Posted by: Ann23D
from San Diego, CA
TurboTax was much easier this year! I was able to easily go through the prompts and feel confident with my return.
Written by a customer while visiting turbotax.intuit.com
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