Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Good Turbo Tax easy
on April 11, 2026
Posted by: LeakingLisa99
from Ca
Went smooth with few snags. Fairly easy to use. Not quite free
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Takes forever and does not inspire confidence
on April 11, 2026
Posted by: bigalen
from NJ
You cannot have multiple windows open, which makes it very hard to do state taxes consistently with federal, especially when multiple states are involved. Product should enforce reconciliation between multiple states for partial year residents. Finally, need more explanation behind numbers presented for state allocation.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Docs don't delete! System caused payout 2B TRIPLE!
on April 11, 2026
Posted by: Aache
from Florida
System does NOT completely erase documents when requested. This caused my documents to be counted twice distorting amounts. Had to delete all manually, log out & log back in to begin again.
TT is far too EXPENSIVE to have such a clear & dangerous flaw.
Has gotten so expensive, I will be using an accountant next year.
TT is far too EXPENSIVE to have such a clear & dangerous flaw.
Has gotten so expensive, I will be using an accountant next year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Greatly Appreciated!
on April 11, 2026
Posted by: Triumph49
from CA
We have used Turbo Tax for years. It makes filing easier and we highly recommend it. we appreciated that an online choice was available when our computer was not new enough to run the software.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and Accurate
on April 11, 2026
Posted by: MattSE2025
from Minnesota
I have used TurboTax to file my taxes many years now. It is very easy to use and accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbi Tax is Awesome!
on April 11, 2026
Posted by: RaleighTaxman
from NC
Always a smooth experience and I feel confident in my return
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my BFF every April
on April 11, 2026
Posted by: Michelle SWL
from 200 Waters Park Circle Unit 301
I use TurboTax every year. It is easy to use and accurate.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax has become garabage
on April 11, 2026
Posted by: IhateTurboTax911_again
from WA
Zero stars! Your entire format has changed from being easy and lineare to navigate. It ran me in circles for hours and was literally going to let me file my return without even entering my W2 information. This platform now sucks and I will not be be using his application next year.
Written by a customer while visiting turbotax.intuit.com