Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Will take at least 50-100% more time than estimate
on April 11, 2026
Posted by: John0195
from Virginia
there were too many reviews and re-reviews and re-re-reviews and upselling during each review
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax works
on April 11, 2026
Posted by: KTKB
from NJ
Good product, allows plenty of time to enter al tax information. Appears to accurately calculate the tax refund amounts
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
What the heck
on April 11, 2026
Posted by: AEW disappointed
from IN
It is annoying how much your service costs and if I am not on my toes, you would be adding additional costs to me. I did not ask for expert advise, but I was charged. I had to resubmit - but that is frustrating to people. I appreciate the 20% discount, however, I have been doing this for years with Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on April 11, 2026
Posted by: luznrufus
from 503 East Fair Street
it was easy to file, the only complaint is I have to do this review.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Perfect turbo tax
on April 11, 2026
Posted by: Shirley3738
from Washington
guided thru very easily, price is affordable, five stars
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 11, 2026
Posted by: CJRBes
from IA
Easy walkthrough and ability to import most information
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurbTax online - better than expected
on April 11, 2026
Posted by: PAL64
from AL
The interface was convenient and seemed faster than the desktop version,
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Would not recommend, kept trying to trick me into
on April 11, 2026
Posted by: Tricked to Upgrade
from 21615 White Falls Lane
Would not recommend, kept trying to trick me into upgrading.
Written by a customer while visiting turbotax.intuit.com