Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Bad form logic & bait 3rd party credit services!
on May 1, 2026
Posted by: AntKiller
from ok
1) The TurboTax interview process was difficult & led us down an incorrect path regarding vehicle use. We required CPA assistance to complete the filing because our results were inaccurate following TurboTax 2) I REALLY do not appreciate being baited into applying for credit when that was NOT our intention. The presentation of other third party offers in the UI vail or conflate giving away our information to someone else with the tax filing process. This is not ethical & not appreciated. We already paid for your service. Be more clear and transparent about the process & do NOT confuse selling additional or third party offers with filing taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
got me back 30% more than hrblock online
on April 30, 2026
Posted by: MGreazel
from Iowa
used desktop in past. this method was about 40 bucks more expensive but after completing the hrblock vs and your version i was done. turbo tax got me back an extra 1000 dollars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful, but expensive for what I am getting back
on April 30, 2026
Posted by: kjordan725
from PA
It was fine, very expensive, though. I wish you could do more with the free version instead of getting coaxed into using the more expensive options.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Step-By-Step Instructions
on April 29, 2026
Posted by: Do what Bob Said 1st time
from Arizona
They do guide you with step-by-step instructions. It can get expensive quick with all the add-on services. They are simply the best in the business. There is no better backed company to provide you with accuracy and protection should a mistake be made. Easy Features and Easy Interface as well as compatibility with both pc and mac platforms. This beats paying a CPA by far. Thanks Intuit.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very helpful service
on April 29, 2026
Posted by: Anatd
from Virginia
Very easy to use! Have used for several years and helpful for inputting rental property information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to use.
on April 28, 2026
Posted by: Xiao Wen
from WA
Very helpful and great to navigate through. Would recommend to others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience. Turbo tax made it simple
on April 28, 2026
Posted by: damibella2002
from florida
Turbo Tax made it easy as this was my first time doing this
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 28, 2026
Posted by: gtheus8
from Arizona
It was a very good experience to work with
The people was good
The people was good
Written by a customer while visiting turbotax.intuit.com