Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
So easy to use!
on April 12, 2026
Posted by: TBAB2026
from Florida
I use TurboTax every year because it is extremely user-friendly. I feel like I receive the maximum refund and feel confident it was prepared correctly.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is simple to follow
on April 12, 2026
Posted by: garry65
from Hoboken, NJ
could use a little more checks on obvious errors. math that don't make sense. I had to catch input errors.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax
on April 12, 2026
Posted by: Steve86for4
from Texas
It was a great experience. It is helpful filing. I will use it again moving forward.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsome
on April 12, 2026
Posted by: yuqilin
from CA
easy and fast to file. But need more description on each term.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on April 12, 2026
Posted by: Mateo79
from Illinois, IL
Very satisfied with receiving the eligible standard deduction, plus, the Senior discount bonus of $12,000 added to our total deductions.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We loved reading your feedback! It’s great to hear that we could help make this tax season a rewarding one for you. We look forward to helping you find those same wins next year."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 12, 2026
Posted by: bdowns89
from California
Prompts easy to use as you go. Questions are simple and clear.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 12, 2026
Posted by: DRB159357
from Texas
Tax code is too complex to complete if you have anything other than just W-2 income. TurboTax is a must have.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not bad
on April 12, 2026
Posted by: FBCE680
from Texas
Photo upload feature worked great. Ability to upload last year's return was helpful but it took some effort to search for the tool to do this
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com