Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very good just expensive
on April 12, 2026
Posted by: rhmk
from Georgia
The best thing is uploading the forms rather than manual input
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 12, 2026
Posted by: VannaWhite
from Colorado
Very easy to use. The prompts are informative and makes the whole process rather seamless.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax Online
on April 12, 2026
Posted by: TaxYear 2025
from Arkansas, AR
The filing process is great. The cost is too high. I generally use the Turbo Tax Desktop and it cost about $55.00 for Federal and State forms, along with $25.00 to file state electronically for a total of $80.00. For the same forms this year, the Turbo Tax Online was $125.10 for Federal and $64 for the State, including filing for both, for a total of $189.19. That's a huge difference between the desktop and online for the exact same filing. The only reason I used the online is that Turbo Tax desktop doesn't work on Windows 10 desktop operating system. I would think the online should be cheaper if not the same as the desktop.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on April 12, 2026
Posted by: Randy B 12
from Pa
Ive used Turbo Tax for several years. So easy to fill in the blanks year after year
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Product for your money.
on April 12, 2026
Posted by: Walter1962
from Alabama
I like being able to navigate to the forms in previous years. Didn't see that in the 2025 version. Overall better product than last year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time User of Turbo Tax
on April 12, 2026
Posted by: LEW06
from Texas
Everything was easy to use and will be using it next year for sure!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
scam
on April 12, 2026
Posted by: taxesareascam100
from washington
Forced to pay. Then forced to pay more because it was taken out of my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but disappointing.
on April 12, 2026
Posted by: CO69
from CA
I don't know why it wouldn't capture last year's tax reporting info. Also, I wish i could later go directly to finish and file without going through everything again.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com