Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
1098-T
on April 12, 2026
Posted by: 7Jackstraw
from North Carolina
Good product. The 1098-T section could use some rewording for clarity. It was confusing and caused additional research by me. I spoke to a representative and she was helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TT forever
on April 12, 2026
Posted by: Locutis
from Virginia VA
hHave used TT for years app; have utmost confidence . You are very thorough>
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy tro use
on April 12, 2026
Posted by: dvsvs
from WA
Easy to get imports from banks and previous yesr's infi.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Incompetent Tax Filing Software
on April 12, 2026
Posted by: UnhappyCustomerMFS
from California
Very horrible accuracy. Does not factor in the rental property percentage when the rental is partially rented for a part of the year.
Does not handle form 8958 at all. This renders married filing separately utterly impossible.
Lots of catches to look out for when you have rental property. Need to triple check whether the property tax and the mortgage interest sections are double counted.
Does not handle form 8958 at all. This renders married filing separately utterly impossible.
Lots of catches to look out for when you have rental property. Need to triple check whether the property tax and the mortgage interest sections are double counted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenient Return Filing with TurboTax
on April 12, 2026
Posted by: ACD22
from Massachusetts
This is my first time filing my own taxes, and TurboTax makes the process easy to understand and streamlines it for federal and state taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on April 12, 2026
Posted by: jiminip866777
from Danville, CA
Always a good experience. I've filed wit TurboTax for many years and they are dependable
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Makes Life Easier
on April 12, 2026
Posted by: NevilleU
from MD
TurboTax makes it as easy as possible to file taxes through its use of targeted questions and saved information from prior years. It seems to be accurate, and I really appreciate being able to complete the process fairly quickly as long as I have my key documents organized. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Convenience!
on April 12, 2026
Posted by: Talk 4890
from AZ
Quick and easy. Walked me through parts I needed assistance with.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com