Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Horrible
on April 12, 2026
Posted by: Nano25
from texas
I feel that is was cumbersome, redundant, and extremely stressful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax preparation Felt confident in filing
on April 12, 2026
Posted by: SloMoShawn
from VA
Thie option was easy. I was only willing to try it because it was free and it offered to switch me back to desktop version at any time. But they made a believer out of me.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too long
on April 12, 2026
Posted by: Daviestb
from MA
The program told me it would take one and a half hours to do my taxes. It took me 10 hours. I've been filing my taxes with Turbotax for about 10 years, I'm going to look into different tax filing programs right now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple to use
on April 12, 2026
Posted by: GmaAlly
from Montana
Easy but I couldn't find how to deduct all my charitable contributions throughout the year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Transition from computer to web
on April 12, 2026
Posted by: Old school computer user
from NC
Transitioning to the internet program was as easy to use as the computer version.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
cool
on April 12, 2026
Posted by: IKYFL
from texas
The software is cool, easy to follow and helps you knock it out th
park.
park.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 12, 2026
Posted by: Na1983
from Iowa
Easy to use. Helped find all deductions I needed.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it was ok
on April 12, 2026
Posted by: Bigdeb007
from tx
did not allow me to enter my 20% referral code so that is disappointing
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com