Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,644 Reviews)
Rating breakdown 49,644 reviews
5 Stars
36,173
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Employee Lolila is the best!
on April 27, 2026
Posted by: joey2626
from New Mexico
Your TurboTax Expert Lolila is the absolute best! I just spoke with them a few seconds ago, she helped me fix my rejected federal and state tax returns!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 27, 2026
Posted by: Iceking911
from Florida
Quick, accurate and easy filing!! Go TurboTax!!!!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is very user friendly
on April 27, 2026
Posted by: Pasy26
from MN
It is easy to use, self- explanatory most of the time. Other times, not sure what to do or what information is being asked or how to decern the information. I use other AI platforms to help me decern what information was needed. I would love to see Turbotax add an AI feature where I can to guide me on what to do based on the information being asked or where I can go find the personal information that is needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on April 27, 2026
Posted by: SabDee
from VA
It's easy to use! I have been using for over a decade now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Much improvement needed with data importation.
on April 27, 2026
Posted by: Joe2924
from RI
TurboTax allowed a major error in reporting Capital Gains which resulted in substantial Payment Due on both the Federal and State returns. When this became apparent and was traced to the duplication of imported1099 DIV and 1099-B documents, the filing of Amended returns was awkward and required 2 attempts to complete.
I will not be using this product next year.
I will not be using this product next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Simple to use
on April 26, 2026
Posted by: GB94787
from south dakota
Fast and easy.......................................................................................
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is great
on April 25, 2026
Posted by: Anonymous
from 943 E OLD LOCKHART RD
It was easy to use and nice having it. I would recommend it to everyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax is a rip-off!!
on April 24, 2026
Posted by: Anonymous
from Indiana
charged way too much to file a simple tax return. I paid 203.00 to mail a return. You take payment before return gets sent out and what if it is rejected by IRS we still have to pay those outrageous fees upfront.
Written by a customer while visiting turbotax.intuit.com