Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,585 Reviews)
Rating breakdown 49,585 reviews
5 Stars
36,139
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
needs improvement
on January 31, 2025
Posted by: kmjt3524
Makes you you go through all the deductions even when you know you are taking the standard. frustrating wasr of time. it kept "losing my w-2 download, forcing me to go back and start over several times. What should have taken 15 minutes took over 1 1/2 hours.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best taxes is to be done!
on January 31, 2025
Posted by: JAYJAY789
from Maumelle, AR
Thank you all for filing my taxes and making it easy Peezy. I flew through filing my taxes and it only took me an hour and 22 minutes. You can’t beat that!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
SHOULD NOT HAVE CHANGED/MOVED REFUND TRACKER
on January 31, 2025
Posted by: TURBOTAX10 YEARS
I wish you would not have moved the "refund tracker" from the top at all times. My husband will not use TT after 12 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
doesn't differentiate itself from others. Costly
on January 31, 2025
Posted by: today taxes
This is an average product. Like all it is misleading and hides cost.
Not easy to interface with.
Not easy to interface with.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ITS NOT FREE
on January 31, 2025
Posted by: grrrrrnotfree
it kept forcing me to "upgrade" so i can files my taxes!!! thats not free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nicebjhbj,hvmmbjl/kn;l/ufyrio;kpkp;l';lpu8t67e56ed
on January 31, 2025
Posted by: bopbop34
nice nice nice hjbjkglui;g.iyfkuyfguhlikhuiyfyufkl/mbkjn
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ok
on January 31, 2025
Posted by: MarJoyce
It was okay. I just wish it wasn't so many fee added
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great overal
on January 31, 2025
Posted by: PH2438
from Houston
Overall turbo tax is great for those who can’t afford a professional. The process is fast and seamless
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com