Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
GREAT
on April 13, 2026
Posted by: TIMLH74
from WA
GREAT...........................................................................
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on April 13, 2026
Posted by: Rambabu12
from NJ
Great for understanding and filing the tax returns.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes doing taxes less stressful.
on April 13, 2026
Posted by: Chuck Bux
from NM
I tried the online platform for the first time. I like how it doesn't need five minutes to update each time you open it. Turbotax has improved consistently year after year.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is a pain in my butt
on April 13, 2026
Posted by: PainInButt_
from Arizona
When you ask to fix something, you're questions are not clear and you don't allow adjustments to previous questions or to edit the return field. This is a pain and I cannot figure out how to correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on April 13, 2026
Posted by: paulli20
from WA
It is so convenient to use and really save me a lot of time.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS EXCESS AI
on April 13, 2026
Posted by: RUSSSPARKY
from Oklahoma
Turbo tax program tried to take me to close out after I installed only two income items. Very confusing. I could not find anyplace to save my work and no place to let me know it was saved.When I got to prep to file, program appeared to deduct my state owed tax from my federal refund with no explanation.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for the WIN
on April 12, 2026
Posted by: Sandra92929
from TENN
it was easy and fairly quick . i have used this product for years
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice
on April 12, 2026
Posted by: MdeV8
from Louisiana
Fairly quick and easy, but going back for corrections or to confirm anything is far more difficult than using the program on a PC.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com