Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax Made Me Feel Confident
on April 13, 2026
Posted by: ebr117
from Connecticut
TurboTax made me feel sense of comfort as I navigated the different tax sections. I felt confident and secure in preparing my taxes, and when I did not understand something, the "Help" section explained concepts to me in a simple and informative manner.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is expensive
on April 13, 2026
Posted by: idiotfiler
from Asheville, NC
easy to use and navigate but expensive for low income filer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is good
on April 13, 2026
Posted by: set 6
from Maryland
I didn’t talk to an agent. the process was easy to complete.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT continues to work for me.
on April 13, 2026
Posted by: JWBoerg
from Virginia
I have been using the TT software for more than 15 years and it gets better as my tax situation get better.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a life saver
on April 13, 2026
Posted by: TaylorRhea
from Alabama
TurboTax honestly is the only reason I was able to file taxes it makes it so simple anyone could do their own taxes with TurboTax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on April 13, 2026
Posted by: GP1963
from CA
Very easy and fast to file federal and state taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Na
on April 13, 2026
Posted by: Hassannn
from Wa
It was easy to use I don’t know what else to say. I liked TurboTax so interesting.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Longtime TurboTax user
on April 13, 2026
Posted by: JamesSherri 26
from Alabama
Easy to use and understand. I like how it imports I for from previous years and W2 info
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com