Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,644 Reviews)
Rating breakdown 49,644 reviews
5 Stars
36,173
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Helpful, but expensive for what I am getting back
on April 30, 2026
Posted by: kjordan725
from PA
It was fine, very expensive, though. I wish you could do more with the free version instead of getting coaxed into using the more expensive options.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Step-By-Step Instructions
on April 29, 2026
Posted by: Do what Bob Said 1st time
from Arizona
They do guide you with step-by-step instructions. It can get expensive quick with all the add-on services. They are simply the best in the business. There is no better backed company to provide you with accuracy and protection should a mistake be made. Easy Features and Easy Interface as well as compatibility with both pc and mac platforms. This beats paying a CPA by far. Thanks Intuit.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very helpful service
on April 29, 2026
Posted by: Anatd
from Virginia
Very easy to use! Have used for several years and helpful for inputting rental property information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to use.
on April 28, 2026
Posted by: Xiao Wen
from WA
Very helpful and great to navigate through. Would recommend to others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience. Turbo tax made it simple
on April 28, 2026
Posted by: damibella2002
from florida
Turbo Tax made it easy as this was my first time doing this
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 28, 2026
Posted by: gtheus8
from Arizona
It was a very good experience to work with
The people was good
The people was good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It's really poor,
on April 28, 2026
Posted by: sddssd
from wa
The experience is terrible, I cannot find my 2024 return file from desktop, and I have to input everything again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
dabomb.com
on April 27, 2026
Posted by: hpg1002
from KS
Smooth and seamless interface compatablity. Features were intuitive and made things easy
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com