Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is a lifesaver!!
on January 28, 2026
Posted by: jess7157
from oklahoma
super easy to use! guided me through all the steps!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 28, 2026
Posted by: Kerrimari3
from FL
amazing experience, Great filing and easy to navigate through
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Worst Year
on January 28, 2026
Posted by: Jmg0506
from Pennsylvania
This was the worst year. Way too many glitches. I requested to pay using my refund and it didn’t work multiple times. I decided to pay upfront and it all of a sudden worked.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Love Turbo Tax
on January 28, 2026
Posted by: Anonymous
from Florida
This is the third or fourth year that I've used TurboTax to file my federal tax return. Once again...it was so easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2026
Posted by: Honeybee1964
from Indiana
Great service, walks you through with no problem at all
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible and waste of time, go to IRS e file
on January 28, 2026
Posted by: yohmama
from Florida
they say its free and once you get to the end they ask you to upgrade to deluxe for $50, just go through the IRS e file who actually do everything for free and maximizes refund and its about the same process as turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
THE QUICK AND EASIEST WAY
on January 28, 2026
Posted by: MARIATESSA
from CA
QUICK AND EASY
AUTOMATICLY FILLED ALL FIELDS AND MADE IT MORE FASTER
AUTOMATICLY FILLED ALL FIELDS AND MADE IT MORE FASTER
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Quick!
on January 28, 2026
Posted by: mjtx77
from TX
TT was easy and quick to use. Very user friendly and checked in to make sure everything was going ok.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com