Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is great
on January 28, 2026
Posted by: Karla1945
from florida
a little bit hard to follow but did a great job good to use
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on January 28, 2026
Posted by: Happy7888
from CT
Been using it for years always easy. Did it in half the time
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on January 28, 2026
Posted by: GJCSR
from Ohio
Easy to use and very easy to understand. Fast and easy>
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too high
on January 28, 2026
Posted by: Nikki1176
from Illinois
Easy to follow cost too much. Too expensive would like a refund
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy UI
on January 28, 2026
Posted by: Easy UI
from TX
Very easy UI, Thank you for making such a smooth and easy tool to use for my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loved it
on January 28, 2026
Posted by: Wooskiggy
from Pennsylvania
It was so easy it only took lik 25 minutes and I enjoyed every minute
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another year dome.
on January 28, 2026
Posted by: Nicknamealreadyin use
from MI
I like the ease and convenience. I do not however, like the fees. $40 to have my fees deducted from my refund. Excessive and onerous!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Use a different software to save money
on January 28, 2026
Posted by: Rodvince
from North Carolina
It’s just like giving a tip for takeout. Overpriced did not worth it. I wouldn’t recommend.
Written by a customer while visiting turbotax.intuit.com