Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Very good
on January 28, 2026
Posted by: suebell1
from New York
It was helpful for a simple return and I would use it again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo could be better with the filing fees
on January 28, 2026
Posted by: Mamie2585
from Alabama
Fees too expensive………………………………………………………………………………….
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
got help on chat and person was very helpful and f
on January 28, 2026
Posted by: BelenAcunaMAtata
from FL
got help on chat and person was very helpful and friendly.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbos the best
on January 28, 2026
Posted by: Takem
from Texas
I done my own taxes for a while through turbos never disappointed
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TAX
on January 28, 2026
Posted by: MAKK1130
from MA
Super fast and easy to use! Anyone can use this tool to file taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Liars
on January 28, 2026
Posted by: jamie9922
from oregon
Charging me $40 to pay for my taxes with my deposit?? after having to pay $100 to file both state and federal when it said free????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax is great
on January 28, 2026
Posted by: jonah1994
from Virginia
turbotax is easy to use and reviews everything for you
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2026
Posted by: Kevi846
from Michigan
Easy to navigate. No tassels. Extremely helpful. Will recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com