Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,288 Reviews)
Rating breakdown 87,288 reviews
5 Stars
64,841
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,889
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 28, 2026
Posted by: Moe667
from Pa
Turbo tax knows what their doing very great experience
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Deceiving
on January 28, 2026
Posted by: 09David09
from Missouri, MO
turbo tax is supposed to be free.. They charged me for everything and wanted to charge me even more
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
yo
on January 28, 2026
Posted by: Democratredneck
from tennessee
The process is easily followed. What I don't appreciate is the way you keep adding cost to the process. I don't believe it cost you $100+ to file my taxes. Particularly when I did all the work.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very easy and dependable
on January 28, 2026
Posted by: RAM 63
from Arizona
I did not interact live with a rep. I did everything by submitting info myself
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is burritotastic
on January 28, 2026
Posted by: BigMike1978
from 16031 Beech Daly Rd
It is easy to use. No stress and works perfectly. Plenty of features. Guided very well. Accurate. Good interface. Compatible to my brain
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is easy
on January 28, 2026
Posted by: marble hill
from florida
very easy to complete and easily understood and do
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still love it
on January 28, 2026
Posted by: Zeus676
from South carolina
Been using this for years, still love it. Will continue using this service
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on January 28, 2026
Posted by: lance3217809471230
from Cheyenne, WY
It was great! Turbo tax was fast and easy to use. I use it every year!
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com