Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,291 Reviews)
Rating breakdown 87,291 reviews
5 Stars
64,843
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
First Time User
on January 28, 2026
Posted by: Katin207
from 566 N CARIBOU RD
I am grateful for the online comfortability to do taxes. I felt reassured by the features and finalization process to determine the correct amounts to input and sources to upload. The app is convenient and easy to use from phone to laptop. It was easy to interface with the IRS and other institutions. I chose the MAX option for added reassurance.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2026
Posted by: Breeze263
from Georgia
I loved it was fast simple super easy and helped me understand every step of the way
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 28, 2026
Posted by: royalkiwi
from Georgia
Smooth process. Everything is explained well! I will be recommending Turbotax to family and friends.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on January 28, 2026
Posted by: Arsie82
from Georgia
Great customer service is easy to navigate online I love TurboTax
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax shouldn't exist.
on January 28, 2026
Posted by: GetMoneyOutOfPolitics
from Utah
Every year I get upset all over again that instead of being able to easily submit my taxes online directly to the IRS for free, companies like Turbo Tax bribed our politicians so that they can make billions. I literally just take the standard deduction every year. We need to get money out of politics.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing
on January 28, 2026
Posted by: Neshiro45
from TX
Amazing is helping me understand my taxes. I love them
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too many fees!
on January 28, 2026
Posted by: SarBro817
from Ga
The app process isn’t bad, but they charge so many fees now it is a turnoff. I will definitely be filling my taxes with someone else next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax is cool
on January 28, 2026
Posted by: Trinigirlzz51
from Massachusetts
It was my first time filling it was good and I would use them again
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com