Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,291 Reviews)
Rating breakdown 87,291 reviews
5 Stars
64,843
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Good Program
on January 28, 2026
Posted by: SteveH60
from Pennsylvania
Very nice program. Easy to use and good instructions. Overall, made filing easy
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
OK=Felisa
on January 28, 2026
Posted by: FelisaD
from North Carolina, NC
A lot of sneaky fees that I cannot afford. But being so broke I have no choice in the matter,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple & easy to use!
on January 28, 2026
Posted by: jordyy1
from Texas
Turbo Tax is so simple and easy to use. It walks you through the whole process!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Wonderful!
on January 28, 2026
Posted by: issacharm
from Texas
Always a great experience with TurboTax and I have always received the maximum credits.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 28, 2026
Posted by: Much easier now
from AZ
Way better than it used to be thankyou, I had you guys years ago then it got messed up glad to see it is fixed and easier now
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great service!
on January 28, 2026
Posted by: toopis
from Florida
It was very straight forward filing myself with no add-ons; however, somewhere along the lies I guess I chose a promotion and ended up having to pay at the end. I paid it to avoid any errors in my filing. Overall quick, easy, and helpful service and I recommend to others.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax simplifies my life
on January 28, 2026
Posted by: Steele4
from Brooklyn, New York
It can be costly for the additional products, but all-in-all, I trust that my taxes are done right and I have the backing of this company if ever I am audited.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes tax time much less stressful
on January 28, 2026
Posted by: JGWFreda
from WI
Easy to understand and easy to use. I would recommend this product to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com