Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,291 Reviews)
Rating breakdown 87,291 reviews
5 Stars
64,843
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Its helpful
on January 28, 2026
Posted by: Tammie45
from Wisconsin
Its was easy and convenient. Everything was checked and made sure it was right
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loved it
on January 28, 2026
Posted by: PeyPey34
from Plainfield, IL
Simple and extremely easy to navigate, it was especially great for a first time user
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 28, 2026
Posted by: cyep
from new york
easy to use and understand, i recommend using turbo tax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax is horrendous
on January 28, 2026
Posted by: zach567777777
from ohio
free option not easily accessible an they suck don’t use it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best!
on January 28, 2026
Posted by: BuckeyeRed
from 1001 Bahia Dr.
I have used TurboTax for may years, an it so easy to use. They are able to answer any questions I may have.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 28, 2026
Posted by: Calsean
from Michigan
Very easy, very pleasant experience. Thank you very much
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
More money
on January 28, 2026
Posted by: CarolAO
from MA
Turbo tax got me almost 3k more tax return than what I used previously.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great process
on January 28, 2026
Posted by: Amoshi
from Amarillo Texas
Very easy and thorough to work with. Great for the price!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com