Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(79,997 Reviews)
Rating breakdown 79,997 reviews
5 Stars
59,987
4 Stars
8,674
3 Stars
3,784
2 Stars
2,352
1 Star
5,200
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
There’s cheaper options
on January 28, 2026
Posted by: Takeitallwhydontyou
from Ca
Too expensive. It’s easy. But 160 bucks. It used to be 30 then 80 now this. As if people aren’t broke enough already.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too Expensive for Lower-Income Filers
on January 28, 2026
Posted by: MrJosemond
from Florida
TurboTax is overpriced and feels designed to squeeze people who can least afford it. What starts as “free” turns into surprise charges once you get deeper into the process. Lower-income filers shouldn’t have to choose between paying a big fee or struggling through confusing alternatives. Tax filing should be straightforward and free for those who qualify, not a cash grab.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used for 30 years
on January 28, 2026
Posted by: DLC1979
from PA
It was discouraging but working through turbo tax made it easier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you!
on January 28, 2026
Posted by: GT Fotog
from Az
I use Turbo Tax every year for the step by step help in filing correctly and not missing any important deductions.
It is well worth the fees!
It is well worth the fees!
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is horrible
on January 28, 2026
Posted by: Rob2745
from Florida
Every year my income tax goes down and there’s always at least one issue this is probably the worst tax service available it will definitely be my last time using turbo tax and if my taxes aren’t accepted this time (after redoing them 3 times) I’ll just give up and have someone file them for
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2026
Posted by: Caveman140
from Al
I love turbo tax. Recommend it to friends.awesome!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbox tax app
on January 28, 2026
Posted by: emoney1121
from new jersey
turbo tax was very easy to use and helpful and above all free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax tool
on January 28, 2026
Posted by: Anonymous
from Missouri
Fast and easy to use, that's why I use it every year
Written by a customer while visiting turbotax.intuit.com