Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(79,892 Reviews)
Rating breakdown 79,892 reviews
5 Stars
59,903
4 Stars
8,667
3 Stars
3,782
2 Stars
2,350
1 Star
5,190
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbo Tax Failed me
on January 28, 2026
Posted by: TracyRST
from Oklahoma
My filing got rejected because somehow your software didn't complete the 1095 form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the Elite!
on January 28, 2026
Posted by: Tungfu man
from California
They have provided more help than I ever imagined!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is Way Too Expensive
on January 28, 2026
Posted by: Anonymous1881
from Florida, FL
Things that used to be free (like paying for the TurboTax fees from your return) are no longer free. There is a ridiculous amount of verification needed to login, then again to file the return. They try to make filling out everything easy to understand but it is easy to miss things. It is also easy to make a mistake and the system will never catch it. You are definitely getting what you pay for. I guess that is the price of not hiring a professional.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy
on January 28, 2026
Posted by: heatherdd17
from Arizona
It is really easy to work through. I was able to do my taxes fast
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 28, 2026
Posted by: Redfire90
from North Carolina
I have used Tubrotax for many years and never had any issues. Easy and convenient to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
T
on January 28, 2026
Posted by: Houda0912
from Mi
TurboTax is a tax filing software that helps people prepare and file their taxes online. Overall, I think it is very easy to use and good for beginners because it guides you step-by-step and asks simple questions instead of making you fill out complicated tax forms. It explains things clearly, which makes the process less stressful, especially for first-time filers or students.
One thing I like about TurboTax is that it can automatically import W-2 forms and check for deductions and credits, which saves time and helps prevent mistakes. It also allows you to file electronically and get your refund faster with direct deposit.
However, the biggest downside is the cost. Many features require upgrading to a paid version, and the price can add up quickly. Sometimes it advertises “free filing,” but not everyone qualifies, which can be frustrating.
Overall, TurboTax is convenient and user-friendly, but it may not be the cheapest option. It’s a good choice if you want an easy and guided experience, but you might want to compare prices with other tax software before deciding.
One thing I like about TurboTax is that it can automatically import W-2 forms and check for deductions and credits, which saves time and helps prevent mistakes. It also allows you to file electronically and get your refund faster with direct deposit.
However, the biggest downside is the cost. Many features require upgrading to a paid version, and the price can add up quickly. Sometimes it advertises “free filing,” but not everyone qualifies, which can be frustrating.
Overall, TurboTax is convenient and user-friendly, but it may not be the cheapest option. It’s a good choice if you want an easy and guided experience, but you might want to compare prices with other tax software before deciding.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its helpful
on January 28, 2026
Posted by: Tammie45
from Wisconsin
Its was easy and convenient. Everything was checked and made sure it was right
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loved it
on January 28, 2026
Posted by: PeyPey34
from Plainfield, IL
Simple and extremely easy to navigate, it was especially great for a first time user
Written by a customer while visiting turbotax.intuit.com