Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,291 Reviews)
Rating breakdown 87,291 reviews
5 Stars
64,843
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Pretty Easy to use
on January 28, 2026
Posted by: RECA04
from Illinois
All good! No issues so far since I started using it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
review
on January 28, 2026
Posted by: jonxnoj
from az
seemed to start out with a lot of redundancies.
would have been nice to have a checklist up front showing ALL DOCUMENTS needed, including d/l's.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing is made easy.
on January 28, 2026
Posted by: Hey Mitton
from Alabama
Format of input of information is clear and easy to enter.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This years improvement made it even easier to use
on January 28, 2026
Posted by: krahec
from Pennsylvania
Great streamlines service that is very user friendly
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2026
Posted by: MynikkA32
from Jackson,Ms
It was very easy and helpful.. they walked you step by stem
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great customer service
on January 28, 2026
Posted by: Debbra 03
from Georgia
TurboTax was able to help me through refiling??? Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time filer
on January 28, 2026
Posted by: Shay103
from Georgia
Easy to use, guided help, first time filer. Lets hope it didn’t generate faulty numbers
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for taking the time to share your review with us. We appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome turbo tax
on January 28, 2026
Posted by: Mars42065
from VA
Turbo was great and easy and very helpful in guiding me threw the taxs
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com