Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,291 Reviews)
Rating breakdown 87,291 reviews
5 Stars
64,843
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Deceptive
on January 28, 2026
Posted by: KM8693
from NY
It's deceptive. Ends up costing way more than is initially suggested
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool
on January 28, 2026
Posted by: Gmama2
from Fl
I love using this tool, it’s awesome. It makes during your taxes very easy and I love the fact that it explains everything
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is easy to use
on January 28, 2026
Posted by: Bill5236
from Colorado
Turbo tax was easy to use. However I had to type in all my information as I could not get it to transfer from last year. This caused a time delay as I needed to verify everything was correct.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 28, 2026
Posted by: Kev313
from Michigan
Best way to file taxes I have been using turbo tax for about 4-5 years now.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on January 28, 2026
Posted by: olson4
from Wisconsin
This product is safe and easy to use. It helps you throughout the process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 28, 2026
Posted by: Surfer712026
from Florida
Super easy, simple and always is correct
They make it super easy super fast and next thing you know you get paid
They make it super easy super fast and next thing you know you get paid
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!
on January 28, 2026
Posted by: LindseyFG
from Virginia
Good, and easy to use! I will be using this product again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 28, 2026
Posted by: Golden red
from North Carolina
It was simple and fast . I appreciated the help. I will use the system next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com