Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,291 Reviews)
Rating breakdown 87,291 reviews
5 Stars
64,843
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great product
on January 28, 2026
Posted by: renee1984
from alabama
I have been using tt for over 15 yrs and has never had a problem if i can use it anyone can fast and simple .
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is helpful!
on January 28, 2026
Posted by: bell1804
from florida
It was helpful and quick. I like how it saved our information from last year, which helped expedite the process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very thorough
on January 28, 2026
Posted by: CollMac34
from FL
It's very secure and thorough. Took longer than expected, but successful in completing all necessary areas to ensure correctness accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on January 28, 2026
Posted by: RMARTIN2
from Florida
Turbo Tax makes filing taxes so easy! As a single mom, this is cost effective and quick. Thank you Turbo Tax!
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was awesome
on January 28, 2026
Posted by: JazzGR
from New York
First time and I’m amazed how easy it was to use TurboTax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is a great website
on January 28, 2026
Posted by: quitaaaa1
from Virginia
great website i use this website every year never gave me problems.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
There’s cheaper options
on January 28, 2026
Posted by: Takeitallwhydontyou
from Ca
Too expensive. It’s easy. But 160 bucks. It used to be 30 then 80 now this. As if people aren’t broke enough already.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too Expensive for Lower-Income Filers
on January 28, 2026
Posted by: MrJosemond
from Florida
TurboTax is overpriced and feels designed to squeeze people who can least afford it. What starts as “free” turns into surprise charges once you get deeper into the process. Lower-income filers shouldn’t have to choose between paying a big fee or struggling through confusing alternatives. Tax filing should be straightforward and free for those who qualify, not a cash grab.
Written by a customer while visiting turbotax.intuit.com